At Simple Online Pharmacy, we’re committed to providing you with the best value on your medications. We guarantee that if you find any of our prescription medications cheaper from another GPhC / MHRA registered online pharmacy, we will refund you the difference, or match the price*. This includes Price Match against products like Mounjaro and Wegovy.
How It Works
- Find a Lower Price: If you discover a lower price on an identical product at another online pharmacy let us know!
- Contact Us: Reach out to our patient care team by emailing them at customerservices@simpleonlinepharmacy.co.uk with details of the medication, strength and quantity you are looking to order from us, as well as details of the price you have found the item elsewhere. Please include a link to the product on our competitor’s website and a screenshot showing the medicine, strength and price
- Price Match Confirmation: We will verify the competitor’s registration and price. Once confirmed, we will refund you the difference if your order has already been placed, or arrange a single-use discount code for you to use when placing your order.
*Terms and Conditions
- The price match applies only to products listed on the competitor’s website and is not valid for products from physical stores or third-party sellers.
- The pharmacy must be registered with the Genera Pharmaceutical Council or Medicines and Healthcare RA.
- If requesting the Price Match after you have ordered from us, your request must be submitted within 5 working days of placing your order.
- If requesting the Price Match before you have ordered from us, the voucher code you receive will be valid for 3 days.
- No further offers/discounts/voucher codes can be used against an order when a Price Match is approved before the order is placed. If you have already placed an order with us using a discount code, we can match the requested competitors price by issuing a partial refund. This refund amount would be the difference between our product price (including the discount) and the competitors price listed. In the case that our price (including a discount) is cheaper than the competitor's price, we would not be able to offer a price match.
- A Price Match approval is valid against 1 order only. A new request must be made for every order placed or to be placed.
- This guarantee does not apply to pricing errors or promotions that are not directly comparable.
- The price match guarantee is subject to change and may be withdrawn at any time without prior notice.