If you are having trouble logging into your account, the first step is to reset your password.
You should check your junk/spam mail folder for your password reset e-mail if you have not this in your main inbox.
Please also check that you have added the following e-mail to your e-mail safe sender list; customerservices@simpleonlinepharmacy.co.uk
If you do not receive this or are still having some difficulty, please email us at customerservices@simpleonlinepharmacy.co.uk and we can assist further.