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Price Match Guarantee

At Simple Online Pharmacy, we’re committed to providing you with the best value on your medications. We guarantee that if you find any of our prescription medications cheaper from another GPhC / MHRA registered online pharmacy, we will match the price*.

Our business is founded on the philosophy of providing excellent clinical care and value for money. We are one of the largest online doctors and pharmacies in the UK, and because of this we are able to operate at a level of efficiency that enables significant savings to be passed on to our patients. All medication is sourced from liscenced MHRA wholesalers. Whether it be for branded products such as Viagra (Pfizer), or Cialis (Lilly), or generic manufacturers such as Teva and Actavis, you can be sure you are receiving UK sourced and licensed medication - we just don't keep the profits for ourselves, we pass the savings on to you.

How It Works

  1. Contact Us: Reach out to our patient care team by emailing them at customerservices@simpleonlinepharmacy.co.uk with details of the medication, strength and quantity you are looking to order from us, as well as details of the price you have found the item elsewhere.  Please include a link to the product on our competitor’s website and a screenshot showing the medicine, strength and price
  2. Find a Lower Price: If you discover a lower price on an identical product at another online pharmacy let us know!
  3. Price Match Confirmation: We will verify the competitor’s registration and price. Once confirmed, we will send a single-use discount code for you to use when placing your order.

*Terms and Conditions

  • The price match applies only to products listed on the competitor’s website and is not valid for products from physical stores or third-party sellers.
  • The pharmacy must be registered with the General Pharmaceutical Council (GPhC) or Medicines and Healthcare Regulatory Authority (MHRA).
  • If the product you are requesting to price match is out of stock on the competitor's website, we would be unable to price match this.
  • Once your Price Match is approved, the voucher code you receive will be valid for 3 days from date of issue.
  • No further offers/discounts/voucher codes can be used against an order when a Price Match is approved.
  • A Price Match approval is valid against 1 order only. A new request must be made for every order placed or to be placed.
  • This guarantee does not apply to pricing errors or promotions that are not directly comparable.
  • The price match guarantee is subject to change and may be withdrawn at any time without prior notice.
  • This price match does not apply to GLP-1 subscriptions.

For any questions or to request a price match, please contact our patient care team at customerservices@simpleonlinepharmacy.co.uk.

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