If you see an “Item not Found” error while completing your assessment, please try the following:
- Refresh the webpage and try to continue the assessment again.
- If the error continues, clear your browser's cache and cookies, then reopen the website and try again.
- If you're still unable to continue your assessment, please contact our Patient Care Team at customerservices@simpleonlinepharmacy.co.uk for further assistance.
If you are already speaking to us by email, you do not need to send a new email. Simply reply directly to the email you have received from us.