The weight care injection Mounjaro is a cold chain medication, therefore we make sure it is kept in controlled temperature conditions during delivery by including ice packs within the delivery packaging. Our temperature mapping exercises have found that your medication is still kept within the required temperature even if these have melted.
The packaging with ice packs ensures that your medication is kept cool at fridge temperatures for at least 48 hours. After the 48 hours, your Mounjaro pen is still safe and effective to use for 30 days as long as it is kept below 30 degrees Celsius.
Temperature-controlled items
Fridge-line products (e.g. Saxenda, Wegovy, Mounjaro) are shipped in validated temperature-controlled packaging.
If a Safeplace has been selected, the courier will leave the parcel there, provided the location is considered safe and suitable at the time of delivery.
If the selected Safeplace is not suitable and the courier can identify an alternative secure location on the property, the parcel will be left there instead.
If no Safeplace has been selected but the courier identifies a safe and suitable location on the property, the parcel may be safely left there.
If the first delivery attempt fails, a second attempt may be made.
If you have any concerns regarding the temperature of your medication during transit or upon delivery, do not hesitate to contact our Patient Care Team for further support.