Each weight care order is packed systematically to ensure that all components are included. The following images show how your order is packed and where each of the order contents can be found.
The below shows the external packaging of your order. The seal on the top of the parcel is showing as opened as the image was taken before the packaging is sealed for shipment.
In between the external white plastic and the recycled wool packaging you will find your order invoice, four pre-injection wipes and a single page leaflet with a QR code containing further information of the medication you have placed an order for.
Within the two pieces of recycled wool packaging, you will find the ice pack which controls the temperature of your medication during transit.
As well as this, you will find your medication alongside the ice pack. If you ordered Wegovy, the needles can be found within the box of medication packaging. If you have ordered Mounjaro, you will receive an additional box containing six needles for you to use with your injection pen which is shown in the following image.
If you have checked the locations specified above and you are still missing an item, please email our Patient Care Team where we can assist you further. .