Placing an order with Simple Online Pharmacy is straightforward. Follow the steps below:
Go to our website:
https://www.simpleonlinepharmacy.co.ukFind the medication you need by:
browsing the category headings, or
typing the medication name into the search bar.
On the medication page, complete the assessment form (if required), then select the dose and quantity and add it to your basket.
Proceed to checkout and complete payment.
What happens after you place your order?
Your order is reviewed by our clinical team. All medication orders are clinically assessed by a UK-registered prescriber and undergo an ID verification check.
If we need any additional information for safety or suitability, we’ll contact you by email. If we don’t receive the information requested, your order may remain on hold until we do.
Clinical decision outcomes
After review, one of the following will happen:
If your order is not clinically approved: we’ll cancel the order and issue a full refund (funds typically return to the original payment method within 5–10 business days).
If your order is clinically approved: your order will be prepared and dispatched using an express tracked delivery service once approval and ID verification are complete. Delivery is aimed within 1–2 working days after dispatch (delivery times are estimates and can vary by location and courier).
Notes
Assessment forms and processing times can vary depending on the medication.
Some non-prescription items may not require an assessment form, while prescription treatments may require additional information to support a safe prescribing decision.