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Payment issue during checkout

If you experience an issue during the payment stage of checkout, please try the following steps:

  1. Clear your browser’s cache and cookies (browsing data), then try again

  2. Check that there are sufficient funds in your account

  3. Make sure any bank verification or security checks (such as 3D Secure) have been completed

If the issue continues after these steps, we recommend contacting your bank or card provider for further assistance.

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