Once your order is due to be delivered, we are unable to cancel this.
According to the requirements of the UK medicines regulator (MHRA), we are unable to reuse or resell any dispensed medication. This policy also applies to sealed medication that has left our premises. We therefore cannot accommodate patient requested changes, cancellations or returns once your order has been placed, unless required by our clinical team to ensure safe and suitable supply. Our pharmacy is not able to use returned medication, which means that we cannot issue a refund on any returned medication. If you do have unwanted medication from an order placed with our pharmacy, please contact us and we can arrange for you to safely send the medication back to us for disposal. Once your order is due to be delivered, we are unable to cancel this.