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How do I verify my age / identity?

To verify your ID, we use a secure system called LexisNexis to verify your identity / age with the information provided. You can send us one of the forms of ID described below by sending us an email to support@simpleonlinepharmacy.co.uk with the relevant documentation attached.


Accepted forms of ID:*

  • UK Driving Licence (Full or Provisional) - front only
  • UK or International Passport - identity information page
  • ID Card - front and reverse
  • UK Travel Visa

*The information you provide will only be used to verify your identity so that we can proceed with your order. Please do not omit or censor any information, and make sure that all the information is clearly visible. Expired documents cannot be used to verify your ID.


Once you have sent this across, our Patient Care Team will aim to review the provided information within 24 hours and will send an email in response to provide you with an update.

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