If you're currently receiving treatment or medication from another healthcare provider, you may be able to continue your treatment through Simple Online Pharmacy, depending on the treatment and your individual circumstances.
What information will I need to provide?
When completing your consultation, please provide accurate information about your current treatment, medication and relevant medical history.
Depending on the treatment, you may be asked to provide supporting information or evidence, such as details of your current prescription or previous treatment.
Do I need to provide medical letters or documents?
This will depend on the treatment you're requesting and your individual circumstances.
If additional information or supporting documents are required, our Patient Care or clinical team will let you know what you need to provide.
You do not need to send medical documents unless you are asked to do so as part of your consultation or treatment review.
Will my treatment automatically be approved?
No. Moving from another healthcare provider does not automatically mean that we can prescribe the same treatment.
A member of our prescribing or clinical team will review the information you provide and determine whether the requested treatment is suitable and can be prescribed safely.
I'm not sure what information I need
If you're unsure what information or supporting documents you need to provide, please contact our Patient Care Team. They can help with your enquiry and refer it to the appropriate clinical team where required.