Articles in this section

How do I cancel or close my account?

If you'd like to close your Simple Online Pharmacy account, please contact our Patient Care Team at customerservices@simpleonlinepharmacy.co.uk with the subject line:

Close my account

Please include the following information:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Reason for leaving (optional)
  • Most recent order number (your last SOP number, if available)

Already contacted us?

If you have already contacted us by email or through an existing support request, you do not need to send another email.

Please provide any of the information above that is missing from your request. Your details can then be passed to our Patient Care Team, who will review your account closure request.

Our Patient Care Team will contact you if they require any further information and will confirm once your request has been processed.

Was this article helpful?
13 out of 21 found this helpful