Ordering

Placing an order

• Payment issue during checkout
• How to place an order: Step-by-step guide
• Order Update
• Do I have to re-order or is there a subscription?

Discount / Voucher Codes

• Discount / voucher code not working?
• Refer a friend
• Discount Codes
• Voucher Codes

Delivery

• What is my tracking number?
• Is the packaging discreet?
• Do I need to sign for my delivery?
• Can I use my local Post Office as my delivery address
• Do you deliver to the USA
• Saturday delivery
• See all 14 articles

Payment

• Price Match Guarantee
• What payment types do you accept?
• Do you accept PayPal?
• What will appear on my bank statement?

Cancellations, Returns and Refunds

• Why was my order refunded?
• How long does a refund take?
• How do I cancel my order?
• How do I cancel an order
• How long will it take for me to receive my refund?
• How do I cancel or close my account?

Restrictions and Order Rejections

• What happens if my order is not approved / declined?
• Why can't I add a larger quantity to my basket?
• My order was rejected and I have been told to see my GP